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  Inter-Country Social Worker (with French language)
Message Publié : 25 Nov 2011 07:21 
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Localisation : Sydney (Maroubra) NSW
Social Worker


Position Title: Inter-Country Social Worker (permanent subject to funding)
Location: ISS Australia, NSW Office, Level 1, 518 Kent St, Sydney, NSW
Supervisor: Manager, NSW Office


International Social Service (ISS) Australia is a not-for-profit, non-government organisation with over 50 years’ experience in providing inter-country casework services to families separated by international borders, with a special emphasis on the interests of children. We are a member of the ISS global network, founded in 1924 in Geneva and today operating in over 140 countries worldwide.

ISS Australia is a leader in its field and the only Australian NGO with an unique focus on providing international social work services.

The NSW Office is part of a national organisation, together with ISS Australia’s National Office in Melbourne. ISS Australia currently has 11 employees, with four based in Sydney. The NSW Office is located in the heart of Sydney’s CBD in Kent Street.

Referrals for the inter-country casework service come either from ISS partners overseas or, within Australia, from individuals or referring agencies in the community or government sectors. Funding for the NSW Office is principally provided by the NSW Department of Family and Community Services, with a small amount of fee for service income from clients. See our website http://www.iss.org.au for further information about International Social Service Australia.

The Inter-Country Social Worker will be responsible for the provision of
inter-country casework services to NSW clients. Some face-to-face client
contact is required but much of the work is done by telephone or electronic communications.

This is a full-time (38 hours per week) and permanent (subject to funding) position.

The successful candidate will have a social work qualification and some casework experience, preferably in the area of child protection and/or family work. Full training in inter-country casework will be provided.


The position is full-time with salary according to the Social and Community Services (Victoria) Award (transitioning to the national SCHCADS Award in time). Conditions are as per the national SCHCADS Award.

The classification and corresponding salary will be negotiated based on the experience of the successful candidate.

Generous salary packaging is available for the position.


Inter-country casework

 In collaboration with the Manager, NSW Office, undertake intake and assessment of new service requests from NSW clients or from ISS overseas and make referrals where appropriate
 Manage a caseload including post adoption tracing and family reunification, international parental child abduction and child welfare matters
 Provide telephone advice in relation to the above matters as required
 Undertake casework in line with ISS policy and with the principles of relevant UN and Hague Conventions
 Contribute to the continuous improvement of casework practice within ISS Australia through participation in the fortnightly casework practice meeting
Administration  In collaboration with other staff at the NSW Office, undertake administrative tasks which are necessary for the efficient delivery of inter-country casework
 Ensure timely and accurate collection of casework data
 In collaboration with other staff in the Office, maintain productive working relationships with partner agencies, the general public and ISS clientele
 Foster positive and collaborative relationships with all staff, students and volunteers at ISS Australia
 Develop and maintain relationships with casework staff at ISS Units overseas and with ISS Correspondents
 Participate in team meetings both nationally and within the NSW Office
Development and Learning
 Participate in regular supervision with the Manager, NSW Office.
 In collaboration with the Manager, NSW Office, actively engage in performance evaluation and development
Other  There may be the opportunity to act in a managerial role when the Manager is absent for any period of time
 Other duties in keeping with the position’s level of responsibility, as directed from time to time


Mandatory Qualifications:

 A four-year social work qualification and / or eligibility for membership of the Australian Association of Social Workers

Essential experience and skills:

 Demonstrated casework experience, preferably in the area of child protection and/or child protection
 Well developed interpersonal and communication skills including the ability to relate to a range of individuals and organisations across cultures
 A commitment to working within international conventions and legislative frameworks upholding the rights of the child
 Good organisational and time management skills and the ability to deal with competing priorities
 A high level of competence using computers and the Microsoft Office suite including Word and Excel
 Flexibility in work approach and ability to work independently and as part of a small team

Desirable experience and skills:

 Accreditation as a family mediator and/or mediation experience or training
 Demonstrable appreciation of the issues involved in inter-country casework
 A working knowledge of international UN and Hague Conventions relating to children
 Experience working in the not-for-profit sector
 Knowledge of a language other than English, especially French or Spanish


Please ensure your application includes a statement addressing the above Selection Criteria and a copy of your current Curriculum Vitae.

Applications which do not address the Selection Criteria will not be considered.

Applications for the position close 5.00pm Friday 9 December 2011. Applications will be assessed promptly with a view to conducting interviews in the week of 12 December 2011.

Only short listed applicants will be contacted.

Please email applications to damon.martin@iss.org.au or post (marked Confidential) to:

Damon Martin
Manager, NSW Office
International Social Service Australia – NSW Office
Level 1, 518 Kent Street
Sydney NSW 2000

To be eligible to apply for this position you must have an appropriate Australian or New Zealand work visa.

See the ad on MyCareer

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